SH: Yes, she had a very detailed care plan but from memory Colette was struggling to engage with that. SJ: I’ll read an entry from the records you made, records a call between you and Tracy, who I understand was Colette’s key worker.

SH: Yes, she had a very detailed care plan but from memory Colette was struggling to engage with that. SJ: I’ll read an entry from the records you made, records a call between you and Tracy, who I understand was Colette’s key worker.