ES: Strategies. Those were levels of challenging behaviour from mild to severe; if he’s showing severe self harm staff should follow this approach, if milder then this approach, as best they can Coroner: Systems, what about systems in place at Maple Avenue?

ES: Strategies. Those were levels of challenging behaviour from mild to severe; if he’s showing severe self harm staff should follow this approach, if milder then this approach, as best they can Coroner: Systems, what about systems in place at Maple Avenue?