AI: So was it a case that staff waited outside WR: No, we’d only have two or three staff on, we’d observe from a distance and if he’d been in there a long time we’d ask if he needed help

AI: So was it a case that staff waited outside WR: No, we’d only have two or three staff on, we’d observe from a distance and if he’d been in there a long time we’d ask if he needed help