Reaching critical mass? Social media at #NCASC

Last month I attended my fourth National Children and Adult Services Conference #NCASC in Eastbourne. The first time I attended in 2009 was to launch the resources from Safety Matters, an action research Change Project I’d been running at RiPfA focusing on adult safeguarding. We had a session in Harrogate presented by myself and a […]

Here we go again

Earlier on this evening I blogged about my fitbit, my favourite latest toy. There’s been quite a lot of chat in my twitterstream this weekend about being healthy and exercising, not sure whether it’s the cold dry weather, just that time of year, the promise of Spring, the hopeful shedding of our winter layer of extra blubber […]

Fitbit – Jiminy Cricket on a belt clip

I got a fitbit for Christmas, it didn’t arrive until early January, but it was well worth the wait. I absolutely love it, in fact I think it’s one of the best pressies I’ve ever received…high praise indeed. A what I hear you ask? What is it? Why is it so cool? And why does […]

What one thing….websites #lazyweb

I’ve been delighted with the response to a tweet I sent this morning: So far responses have included: @paul_clarke – mobile/screen size adaptation @Ermintrude2 – the reason I went is accessible and obvious. No auto video/audio! @jaxrafferty – Important that a website is credible: whether selling socks, travel or research findings. Oh, & that it is not full of […]

Crowdsourced twitter stories

At lunchtime today we had a meeting at work to discuss social media, with a particular focus on twitter. I met with a few colleagues in December and showed them how to use twitter, I wrote a post about it here and at the time asked people for their advice, which I had intended to […]

Week One – Postcards via Twitter

This year I decided that I’d send more post, in the form of letters, postcards and birthday cards. I wanted a New Years Resolution that wasn’t just about my own self, hence the Postcards by Twitter idea. I’ve sent 10 items so far, across the country, have received one postcard back (which was never part […]

What is service design?

I’ve been playing around with the idea of writing this post for a while, well I guess on and off for about a year! What started as a wish to understand more has, if I’m really honest, progressed into a minor irritation at the lack of clarity and then just before Christmas I had a […]

Change is a coming

“The rate of change in the business world is not going to slow down anytime soon. If anything, competition in most industries will probably speed up over the next few decades. Enterprises everywhere will be presented with even more terrible hazards and wonderful opportunities, driven by the globalization of the economy along with related technological […]

Exploring London

I’m officially on holiday and am heading into London town to see what or who I can find to entertain myself! Am feeling much calmer than yesterday and far less angsty about the possibility that I’ll not get away on holiday; I’ve always believed that it is how you deal with situations in life that […]

Design personas

For a while now I’ve been following a few people on twitter who have one or two feet in the design camp (or at least I think they do). I’m thinking of @fergusbisset @rufflemuffin @redjotter @segelstrom and @niccombe for starters. I’m quite strict with myself on twitter and am determined to keep my following count […]