The Phoenix and Forge House Services

This is the first blog post reporting on the detail of Care Quality Commission reports finding inadequate care, that I’ve written, rather than sharing the information on Twitter. Consider it a little experimental, I’m going to pick and choose what to highlight and would welcome feedback on whether its useful. Given the number of reports […]

Care homes for learning disabled and autistic people in England providing inadequate care

Since July 2022 I’ve been regularly reporting on care for learning disabled and autistic people that the regulator in England, the Care Quality Commission, has found to be inadequate. I have been using Twitter to share the reports, the overview findings, lowlights (they definitely aren’t highlights) and any action taken by the regulator. I was […]

What the Donkey Sanctuary could teach the #NHS and #socialcare

Disclaimer: this blog post may just be a very simple cover to share pics of donkeys, but hopefully the words might make sense too, if not enjoy the donks  I am very fortunate to live about half an hour from the Donkey Sanctuary headquarters at Sidmouth and consequently when I’m looking for a day out, […]

Secrecy, transparency, purdah and the illusion of candour #ADASSspring #JusticeforLB

Earlier this week Sara posted a blog post titled State agents and lives on hold. In it she updates on the tiresome slog to get accountability and answers around her son’s preventable death, in an ATU. LB drowned in the bath, something an independent report found to be entirely preventable, fourteen months ago. Still no accountability […]

Can social media improve service quality? #NCF2014

Last week I had the absolute pleasure to attend #NCF2014, the annual conference of the National Care Forum. This year’s conference saw a room full of Chief Execs, Trustees and colleagues from care provider organisations debating the eternal question of how best to focus on Bringing Quality to Life. The conference opened with this film, made […]

Social care evidence in practice: an English perspective #KTNConf

I’m typing this sat in the beautiful Banff Springs hotel in Canada where I’ve spent the last couple days at #KTNConf Inspiring Change. Organised and hosted by the Health Research Transfer Network of Alberta (RTNA), this conference has focused on the role of knowledge transfer in inspiring change. Rarely have I had the privilege to […]

Broadening the reach of #TLAP13

Since I started freelancing it has been really important to me to work with people who I think are a) doing important stuff, b) have values similar to mine and c) where I feel I can make a contribution and I’ll enjoy doing the work. I’ve spent a small amount of time recently working with […]

Social Care Curry Club

The idea A month or so ago Matt Bowsher contacted me with what has proved to be a great idea. He was thinking of arranging a get together for people working in social care, to have curry and chat work, in an unapologetic way! Social care isn’t the sexiest of topics, it’s not like saying […]

Another trainline fail

Booking train tickets is the bane of my life. I’m very lucky in that I have someone who can help book my travel if I’m organised far enough in advance to ask them to do so, however the reality is I’m not always as organised as I’d like – especially when I’m trying to juggle […]

Social media metrics: reach ≠ quality

I need to start this post by confessing that I’ve been wanting to use ≠ in a post for ages. For anyone who is thinking it’s a typo, it’s not it’s actually the symbol for *does not equal*, so indulge me with my quirk if you will and keep reading – anyone who got here already. […]