Another trainline fail

Booking train tickets is the bane of my life. I’m very lucky in that I have someone who can help book my travel if I’m organised far enough in advance to ask them to do so, however the reality is I’m not always as organised as I’d like – especially when I’m trying to juggle […]

Social media metrics: reach ≠ quality

I need to start this post by confessing that I’ve been wanting to use ≠ in a post for ages. For anyone who is thinking it’s a typo, it’s not it’s actually the symbol for *does not equal*, so indulge me with my quirk if you will and keep reading – anyone who got here already. […]

Change is a coming

“The rate of change in the business world is not going to slow down anytime soon. If anything, competition in most industries will probably speed up over the next few decades. Enterprises everywhere will be presented with even more terrible hazards and wonderful opportunities, driven by the globalization of the economy along with related technological […]

Design personas

For a while now I’ve been following a few people on twitter who have one or two feet in the design camp (or at least I think they do). I’m thinking of @fergusbisset @rufflemuffin @redjotter @segelstrom and @niccombe for starters. I’m quite strict with myself on twitter and am determined to keep my following count […]

Best made plans

The best laid schemes o’ mice and men Gang aft a-gley; And leave us naught but grief and pain for promised joy As I type this I should be relaxing on a train winging its way to London to spend the night with friends before jumping on a tube up to Heathrow and checking in […]

Leaders debate

So last night nearly 10million people in the UK settled down to watch the Leaders Debate on ITV. I’d been around my best mates house for dinner and she was more interested in watching DIY SOS than election stuff so I came home to watch it and to be honest I was really glad I […]