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Day 6 in Australia today and I spent the day at the New South Wales Ombudsman’s office for a training workshop Handling serious incidents in the disability sector. The workshop looked at handling allegations of abuse and neglect in a disability service setting. It covered: Identifying serious incidents – the legislative and policy framework Planning and […]

Day 3 of #WCMTLD today and my first day of face to face meetings. I spent the morning and early afternoon at the New South Wales Ombudsman‘s office, talking with Kathryn McKenzie their Disability Director and team members from the reviewable deaths team and the disability reportable incidents team. One thing I hadn’t expected was […]