Marcus Hanlin Inquest, Keaton Pullen, Registered Manager Cheddar Grove

The final witness who gave evidence on Day One of Marcus’s inquest was the Registered Manager of Brandon Trust Cheddar Grove, Keaton Pullen. The CQC (Care Quality Commission, the health and social care regulator) state the following is the role of a registered manager: Registered managers make sure that people who use services have their needs […]

Sally Lewis Inquest: Susan Wall, CQC

The final person called to give evidence at Sally’s inquest was Susan Wall, an Inspector at the CQC. The coroner had already explained in court that he was not calling Susan Wall to provide any evidence relating to Sally’s death, but to explain the timeline of their action that led to the failed criminal prosecution. […]

Dying from constipation: Sally Lewis

On January 22 2018 I sat in Ipswich Coroners Court waiting for the start of Richard Handley’s inquest. What we heard in court over the weeks that followed was a horrific blow by blow account of how the care and support provided to Richard failed him. There were seven interested parties including his care provider, […]

St Elizabeths: Is this really positive living and learning?

Last year I discussed St Elizabeth’s for the first time, on Twitter. I’d heard of it over the years, heard some positive things about the school and about people’s epilepsy being brought under control, often for the first time in their lives, but I’ve also heard quite a bit that was less positive. A real […]

CQC November’s targeted inspections

One of the reports from CQC in November updated an earlier inspection reports with a record of enforcement action taken, as follows: Virtue Care Ltd, 42 Alexandra Road – a condition was placed on the provider’s registration The registered person must not accept any new packages of care providing the regulated activity of ‘Personal care’ […]

The Hollies

The Hollies is a residential care home for 10 people who have a learning disability and who are autistic, in Westcliff on Sea, Essex run by Eldercroft Care Home Ltd, rated inadequate by the Care Quality Commission. CQC inspected The Hollies in February this year, rating it inadequate for the first time. We carried out […]

Autism Anglia – Lambert House

I’ve not even opened this report yet but I’m feeling uneasy. In part due to the large number of red dots indicating the sheer state of the place, but also because Autism Anglia are a charitable provider. My recent post reviewing the November CQC data release found that if you were learning disabled or autistic […]

Heathcotes Yorkshire Supported Living and Avalon Care Home

Two more updates on social care for learning disabled and/or autistic people that CQC have recently rated inadequate. You can see all the reports on the Curated Content section of my site here, if you’d like to just go straight to the relevant CQC information without my commentary. First up today, Heathcotes Yorkshire Supported Living, […]

The Phoenix and Forge House Services

This is the first blog post reporting on the detail of Care Quality Commission reports finding inadequate care, that I’ve written, rather than sharing the information on Twitter. Consider it a little experimental, I’m going to pick and choose what to highlight and would welcome feedback on whether its useful. Given the number of reports […]