#DisabilityMattersOtago

I wanted to record some random thoughts generated through the exceptional Disability Matters Conference. You can visit the conference website here and see what was covered. I can honestly say its been a long time since I’ve been at such an eclectic and authentic conference. The three days brought together disabled people and self advocates, […]

Beware of bees! Creative knowledge exchange and #JSWEC

Last week I had the absolute pleasure of attending #JSWEC, the joint social work education and research conference, for the fourth year running. #JSWEC jointly focuses, as the name suggests, on research (new findings, methodological issues, PhDs and Professional Doctorates in process etc) and education (initial social work education, post qualifying education, ongoing CPD and […]

Can social media improve service quality? #NCF2014

Last week I had the absolute pleasure to attend #NCF2014, the annual conference of the National Care Forum. This year’s conference saw a room full of Chief Execs, Trustees and colleagues from care provider organisations debating the eternal question of how best to focus on Bringing Quality to Life. The conference opened with this film, made […]

Conference Life in Second Life

I’m going to start with an apology for not blogging recently, I’ve been a bit busy and launched VivaCards last week – go take a look if you know of anyone approaching a viva who might be interested, all feedback very welcome @VivaCards. Right, plug and apology over, this post is about attending a conference […]

What is service design?

I’ve been playing around with the idea of writing this post for a while, well I guess on and off for about a year! What started as a wish to understand more has, if I’m really honest, progressed into a minor irritation at the lack of clarity and then just before Christmas I had a […]

A grounding experience

Photo by Josef.Stuefer So yesterday, if all had gone according to plan, I’d have flown to Canada for a conference. Right now those that made it (teams from Australia, Canada and Americe) will be getting up and ready for the day, I’ve spent the morning clearing an email backlog and am about to go and find […]

Best made plans

The best laid schemes o’ mice and men Gang aft a-gley; And leave us naught but grief and pain for promised joy As I type this I should be relaxing on a train winging its way to London to spend the night with friends before jumping on a tube up to Heathrow and checking in […]

Holiday packing

Photo by kennymatic Volcano dust permitting next week I will be at conference in Canada before ten days on a very long overdue, and desperately needed, holiday. So I have to take some work gear with me (laptop, couple papers, smartish clothes) and clothes for 10 days holiday; I’m deluding myself (am quite good at […]