This quote was from a bereaved family member who spoke to me as part of the CQC Deaths Review. It is a conversation I have often ruminated on since we had it. A remarkably tenacious mother who had done everything in her power to get answers to what happened to her baby, and ensure that […]
Alternative title, not to be used publicly: how to protect your reputation at all costs When a patient dies Don’t bother apologising or the family might get the wrong idea and try to sue us. Assign as much as possible to ‘natural causes’, especially if they’re using mental health services, have a physical disability or are learning […]
A week or so ago I wrote a post introducing the Care Quality Commission Deaths Review and my initial thoughts about it. I’m not going to repeat it here, but please do go read it if you’re interested. The aspect of work I am most heavily involved with is looking to ensure families and bereaved relatives […]