A letter to my niece on her fifth birthday

Dear Libbie, It’s now a few weeks since you turned five and having spent the day together I decided that I’d better revisit the letter on your birthday tradition! So what more can I offer after this from your third birthday and this from your fourth! The big change in the last year is that […]

A letter to my niece on her fourth birthday

Dear Libbie, Last month you turned four, and I’ve thought long and hard about whether to write this letter, the letter I wrote you last year proved really popular, so I was worried that I might not be able to live up to it, but in the end I decided there was nothing to lose […]

Five things I wish I knew when I offered to give a eulogy

Waking today I remembered that twelve months ago, the 29th November, was an equally drab and grey November morning. Not too much different to any other autumn morning when the sun stays at half light as though its too apathetic to break through the clouds. It suited me, felt like an honest reflection of my […]

The colour yellow

It’s been a while since I’ve blogged about a TV series but tonight I was catching up with Don’t call me crazy that was broadcast on BBC Three on Monday evening. Filmed over a year in the McGuinness Unit for Adolescent Mental Health in Manchester. The centre is one of the largest teenage mental health […]

A letter to my niece on her third birthday

Dear Libbie, I’m writing this the week after you turned three. Three whole years you’ve spent on this planet and what a three years they’ve been. I often use you as one of the reasons I started blogging, so it felt natural to write this as a letter blog post to you, so one day […]

How to handle disgruntled customers – Ollie style

Last night I reached my tolerance of the First Great Western website’s new booking system and fired out a despondent tweet venting my frustration. You can read more about the concerns I have with this new system and the apparent lack of user testing (because I refuse to believe that anyone did test it) on […]

Ten top tips for new bloggers

I tweeted today that it was my three year blogging anniversary and Sarah Carr sent this tweet: 140 characters would not suffice for such a question so this blog post is for Sarah, and anyone else who is interested. I hope you find it useful and I’d welcome your feedback, comments and own suggestions. 1. […]

It takes time

A couple weeks ago I had the pleasure of being on holiday in Beitostølen in Norway. I’ll do a post holiday reflection blog another time, but suspect it’ll be broadly similar to last year’s – which you can read here if you’re interested. In this post I wanted to share some sage advice that I was […]

Crowdsourced twitter stories

At lunchtime today we had a meeting at work to discuss social media, with a particular focus on twitter. I met with a few colleagues in December and showed them how to use twitter, I wrote a post about it here and at the time asked people for their advice, which I had intended to […]