CQC inadequate care for learning disabled and autistic people

Rated inadequate in October 2023

Linkage Community Trust, The Phoenix, Lincoln (Updated with enforcement action – warning notices)

Sentricare Ltd, Sentricare Homecare, Birmingham

Cera Prescot Homecare, St Helens

Rated inadequate in September 2023

Leonard Cheshire, St Michael’s Care Home with Nursing (Second targeted inspection report published this month – remains inadequate)

CareTech Community Services Ltd, 196 High Street, Rickmansworth

Modus Care Ltd, Carrick, Truro (In September 2022 the provider was asked by the Local Authority to take over the care and support at this location from another provider, the care transferred to the new provider in November 2022. Inspection July 2023, published September 2023. Remains inadequate, enforcement action taken – warning notice)

SMS Care Ltd, 17a Gorse Road, Blackburn

Potensial Ltd, Middleton Lodge, Darlington

Dolphin Homes Ltd, Beachview, Middleton on Sea (Updated with enforcement action)

SENSE Tanglewood, Malvern

Supported Living UK, Foxhills Farm, Fareham (Focused inspection – remains inadequate. Inspection June and July 2023, service archived August 2023, report published September 2023)

Achieve Together, Arundel House, Frinton on Sea (Targeted inspection – remains inadequate)

Leonard Cheshire, St Michael’s Care Home with Nursing (Targeted inspection prompted by an unexpected death – remains inadequate)

Living Ambitions Ltd, 231 Stafford Road, Wallington (Updated with enforcement action – warning notice)

Rated inadequate in August 2023

Conifers Residential Care Home, Rushden (Not supporting learning disabled/autistic people at time but registered to)

Pennine Camphill Community, Wakefield (Targeted inspection – remains inadequate)

Elstow Lodge, Bedford

Valorum Care Ltd, White Windows, Sowerby Bridge

Blue Sky Care Ltd, Richmond Lodge, Kirkby in Ashfield (Focused inspection – remained inadequate – enforcement action taken to vary provider’s registration)

Seahaven Care Home, South Shields (Focused inspection widened to comprehensive)

Ashview House Ltd, Ashview, Essex

Elmcare Ltd, Elmwood House, Chesterfield (Focused inspection – re-rerated from requires improvement to inadequate)

Aaron House Care Ltd, Nailsworth, Gloucestershire (Targeted inspection – remains inadequate)

Achieve Together, Ambleside Lodge, Redhill

Orchard Care Home Ltd, Nottingham (Focused inspection – re-rated from requires improvement to inadequate)

Closed down/archived

Elmcare Ltd, Elmwood House, Chesterfield (10 August 2023)

Conifers Residential Care Home, Rushden (14 August 2023)

Blue Sky Care Ltd, Richmond Lodge, Kirkby in Ashfield (15 August 2023)

Supported Living UK, Foxhills Farm, Fareham (31 August 2023)

Rated inadequate in July 2023

Surrey and Borders Partnership NHSFT, Oakwood

Better Healthcare Services Ltd, Bedford (Focused inspection – re-rated from requires improvement to inadequate)

White Cliffs Lodge, Dover (Updated with enforcement action – imposed conditions)

Freeways, Hillsborough House, Bristol (Targeted inspection – remains inadequate)

Mitchell’s Care Homes Ltd, Supported Living Head Office, Lingfield

Care @ Rainbow’s End, Nottingham (Focused inspection – re-rated from requires improvement to inadequate)

Riverside Healthcare Ltd, Neville Lodge, Doncaster (Focused inspection – re-rated from good to inadequate)

Mitchell’s Care Homes Ltd, Nutbush Cottage, Horley

Valorum Care Ltd, John Masefield House, Abingdon (Not supporting learning disabled/autistic people at time but registered to)

Elysium Healthcare, Healthlinc House, Lincoln (Inspection January 2022, service archived June 2022, report published July 2023)

Green Square Accord, High Mount, Telford

Dolphin Homes Ltd, Beachview, Middleton on Sea (Focused inspection – re-rated from requires improvement to inadequate)

Achieve Together, Acorn Park Lodge, Redruth (Updated with enforcement action – positive conditions)

Achieve Together, St Alban’s House, Clacton on Sea (Updated with enforcement action – warning notices)

Rated inadequate in June 2023

Priory Hospital Arnold, Nottingham

Salutem LD BidCo IV Limited, Ambito Community Services South West, Plymouth (Updated with enforcement action – positive conditions. “We proposed to require the provider to report to us each month about the improvements they were making but the provider closed the service before this came into effect”)

Perfect Care Solutions Ltd, Dartford, Kent (Not supporting learning disabled/autistic people at time but registered to)

People in Action – 132 Manor Court Road, Nuneaton (Updated with enforcement action – warning notices)

Emmcare Limited, Bridport (Updated with enforcement action – condition on registration)

Freeways, Hillsborough House, Bristol (Focused inspection – re-rated from good to inadequate)

Teonfa Ltd, Luton

HF (Home Farm) Trust, St Teath, Bodmin

Achieve Together, St Alban’s House

Jiva Healthcare, The Highviews, Brighton

Leonard Cheshire, St Michael’s Care Home with Nursing

Surrey and Borders Partnership NHS FT, Oakwood

Swanrise, Great Yarmouth (Focused inspection – re-rated from requires improvement to inadequate)

Mitchell’s Care Homes Ltd, Rainscombe House, Surrey (Targeted inspection – re-rated from requires improvement to inadequate)

Bespoke Care at Home, Slough (Archived 10 May 2023)

Rated inadequate in May 2023

Elysium Healthcare, Moorlands Neurological Centre, Cheadle (formerly named WoodHouse Independent Hospital)

Mitchell’s Care Homes Ltd, Rainscombe Bungalow, Surrey

Leonard Cheshire, St Michael’s Care Home with Nursing

Mr and Mrs J Boodia, Gables Care Home, Woking (Registration cancelled, archived 24 May 2023)

First Choice Medical Solutions Ltd, Waltham Cross (Focused inspection – re-rated from good to inadequate – updated with enforcement action taken – warning notices)

Supportive Care Services, Birmingham

Emmcare Limited, Bridport

Forest Homecare, Suffolk (Focused inspection – re-rated from good to inadequate)

Lifeways Community Care, Halifax (Updated with enforcement action taken – warning notices)

Highbury Residential Care Home, Rushden (Updated with enforcement action taken – warning notices)

Blue Sky Care Ltd, Richmond Lodge, Kirkby in Ashfield (Focused inspection – remained inadequate)

Aaron House Care Ltd, Nailsworth (Updated with enforcement action taken – warning notices)

Cristal Care, The Pleasance, Edlington (Focused inspection – re-rated from good to inadequate – updated with enforcement action taken – warning notices)

Salutem LD BidCo IV Limited, Birchwood, Chesham

Autism Care UK (3) Limited, Alexandra Park, Northumberland

People in Action – 132 Manor Court Road, Nuneaton

First Choice Medical Solutions Ltd, Waltham Cross (Focused inspection – re-rated from good to inadequate)

Prime Life Ltd, Clarendon Beechlands, Leicester

Aston Care, Downshire House, Reading (Targeted inspection – remains inadequate)

New Boundaries Community Services Ltd, Pinetops, Norwich (Archived April 2023)

New Boundaries Community Services Ltd, Greenacres, Norwich (Inadequate 4 May, Archived 2 May)

Leonard Cheshire Disability, Dorandene – Care Home Learning Disabilities, Reigate

FDR Social Care, Northampton

Closed down/archived

Mr and Mrs J Boodia, Gables Care Home, Woking (24 May 2023)

Bespoke Care at Home, Slough (10 May 2023)

Rated inadequate in April 2023

5 Care Services Ltd, Walsall

White Cliffs Lodge, Dover

The Conifers Residential Care Home, Rushden

Aaron House Care Ltd, Nailsworth

Royal Mencap Society, Farm Lane House, Plymouth

People in Action – 132 Manor Court Road, Nuneaton

Highbury Residential Care Home, Rushden

Metropolitan Housing Trust Limited, Langdon Park, Teddington

Health and Home (Essex) Limited, Ravensmere Rest Home, Essex (Archived Feb 2023)

Health and Home (Essex) Limited, Alexander House Private Nursing Home, Essex (Archived Feb 2023)

Care Solutions Recruitment Agency Ltd, Manchester

Liaise (South) Limited, Timaru, Romsey

Closed down/archived

New Boundaries Community Services Ltd, Pinetops, Norwich (25 April 2023)

Rated inadequate in March 2023

DuTee4U Home Healthcare, Stoke on Trent

Pennine Camphill Community, Wakefield

Humble Healthcare Ltd, Hounslow (Focused inspection – re-rated from requires improvement to inadequate)

Lifeways Community Care, Halifax (Targeted inspection – remained inadequate)

Salutem LD BidCo IV Limited, Ambito Community Services South West, Plymouth (Focused inspection – re-rated from good to inadequate)

Achieve Together, Acorn Park Lodge, Redruth

Achieve Together, Arundel House, Frinton on Sea

Little Oyster Ltd, Little Oyster Residential Home, Sheerness

Sentricare Ltd, Birmingham

Leonard Cheshire, Greenhill House, Bath

St Andrew’s Healthcare, Essex

Humble Healthcare Ltd, Hounslow (Focused inspection – re-rated from requires improvement to inadequate)

Voyage 1 Ltd, Kent and Medway Domiciliary Care Agency

Teonfa Ltd, Luton

Mencap, Farm House Lane, Plymouth (Focused inspection – re-rated from good to inadequate)

Watford and District Mencap Society, Hillside, Oxhey (Targeted inspection – not re-rated)

Choice Support, 5 Bowley Close (Focused inspection – re-rated from good to inadequate)

Cristal Care, The Pleasance, Edlington (Focused inspection – re-rated from good to inadequate)

Partnerships in Care Ltd, Grafton Manor, Northampton (Not supporting learning disabled/autistic people at time but registered to)

Five Rivers Living, Leicester (Focused inspection – re-rated from requires improvement to inadequate)

Supported Living UK, Foxhills Farm, Fareham (Focused inspection – re-rated from good to inadequate)

Boundary House, Norfolk (Focused inspection – remained inadequate)

Malvern House, Morecambe (Focused inspection – re-rated from requires improvement to inadequate)

Supportive Care Services, Birmingham

1st React Healthcare Domicilary Care Agency, Exmouth (Focused inspection – re-rated from good to inadequate)

Sanctuary Life Care, Coventry (Targeted inspection, not re-rated)

Centurion Healthcare, Penley View, High Wycombe

Closed down/archived

Gratia Residential Care Ltd, Leicester (13 March 2023)

Rated inadequate in February 2023

Achieve Together Limited, Dyke Road Community Support Services, Hove (Archived 24 Feb 2023)

ASC Healthcare Ltd, Breightmet Centre for Autism, Bolton (This service was placed in special measures in March 2022. Insufficient improvements have been made such that there remains a rating of inadequate for the service. Therefore, we are taking action in line with our enforcement procedures to begin the process of preventing the provider from operating the service).

Cristal Care Limited, The Pleasance, Doncaster

DuTee4u Home Healthcare, Stoke on Trent

Brighton and Hove City Council, 83 Beaconsfield Villas (not sure what changed from 3 Jan version)

Bhandal Care, Chellaston, Derby

Choice Support, 5 Bowley Course, London

Lifeways, Greenlands View, Birmingham (Updated with enforcement action – condition on registration)

Fremantle Trust, Aylesbury Supported Living Service

HF Trust, St Teath, Bodmin

Aston Care, Hill View, Swindon (Targeted inspection, not re-rated)

Haringey Independent Living – Great North Road (Updated Jan 23 report)

Arck Living Solutions Ltd, Claremont, Humberside

Partnerships in Care Ltd, Grafton Manor, Northampton (Not supporting learning disabled/autistic people at time but registered to)

Bouvelard Care Ltd, Boulevard House, Mablethorpe

Best Solutions Healthcare, Wakefield (Not supporting learning disabled/autistic people at time but registered to; updated with enforcement action – warning notices)

Gratia Residential Care Ltd, Leicester

Heathcotes Care Ltd, Heathcotes Yorkshire Supported Living Office, York (Updated with enforcement action – two warning notices)

Reed Care Homes Ltd, Nayland Lodge, Colchester

Auckland Care Ltd, Auckland House, Southsea

Beech Care Ltd, Beechcare, New Romney Kent (Updated with enforcement action – condition on registration)

Archangel Healthcare Ltd, Tendring Meadows, Clacton on Sea (Not supporting learning disabled/autistic people at time but registered to)

Luke’s Place, Luton

Closed down/archived

Collaborative Care Solutions Ltd, 61 Langley Road, Slough (27 Feb 2023)

Achieve Together Limited, Dyke Road Community Support Services, Hove (24 Feb 2023)

Health and Home (Essex) Limited, Alexander House Private Nursing Home, Essex (13 Feb 2023)

Health and Home (Essex) Limited, Ravensmere Rest Home, Essex (13 Feb 2023)

Rated inadequate in January 2023

Collaborative Care Solutions Ltd, 61 Langley Road, Slough

Jadee’s Nursing Agency Ltd, Colchester (Updated with enforcement action – warning notice)

St Elizabeth’s, Domiciliary Care Agency, Much Hadham (Updated with enforcement action – condition on registration)

Omega Elifar Limited, The Firefly Club Care Home, Bordon

UK Healthcare Ltd, Forge House Services Limited, Cullompton (Targeted inspection, not re-rated)

Lifeways Community Care, Warwickshire and Coventry (Updated with enforcement action – Notice of Proposal to vary a condition on your registration for the regulated activity Personal Care).

SMS Care Ltd, Dixon House, Blackburn (Updated with enforcement action – warning notice)

Jiddak Ltd, Dartford (Archived 12 Jan 2023)

Heathcotes Care Ltd, Glenfield, Leicester

St Elizabeth’s, Care Home with Nursing, Much Hadham (Updated with enforcement action – CQC issued notice of decision to cancel registration)

Haringey Independent Living – Great North Road

New Boundaries Community Services Limited, Greenacres, Norwich

Living Ambitions Ltd, 231 Stafford Road, Wallington

New Boundaries Community Services Limited, Pinetops, Norwich

Liaise (South) Limited, Timaru, Romsey

Jadee’s Nursing Agency Ltd, Colchester (Not supporting learning disabled/autistic people at time but registered to)

Precious Passionate Care Ltd, Brighouse (Not supporting learning disabled/autistic people at time but registered to)

BBC Care Service Ltd, Chertsey (Not supporting learning disabled/autistic people at time but registered to)

Brighton and Hove City Council, 83 Beaconsfield Villas

Blue Star Care Ltd, Venetia House, Leicester

Elmcare Ltd, Elmwood House, Chesterfield

Centurion Healthcare Ltd, Penley Grange, High Wycombe (updated with action taken following report published in July 2022)

Autism Anglia, Walnut House

Closed down/archived

Achieve Together, St Gabriel’s House Apartments, Westgate on Sea (24 January 2023)

Achieve Together, Leopold Muller Home, Bath (12 January 2023)

Jiddak Ltd, Dartford (12 January 2023)

Rated inadequate in December 2022

Whitelodge Alveley Limited, Arden Grange Nursing and Residential Care Home, Bridgnorth

Spring Healthcare Ltd, Bolton

Best Solutions Healthcare, Wakefield (Not supporting learning disabled/autistic people at time but registered to)

Achieve Together, St Gabriel’s House Apartments, Westgate on Sea (Closed Jan 2023)

Strode Park Foundation for People with Disabilities, Coach House, Herne Bay

Lifeways, Greenlands View, Birmingham

Alexander House Private Nursing Home, Westcliff on Sea

Precious Homes, St Albans, Hertfordshire

24/7 Flex Care Ltd, Leicester

Aston Care Ltd, Downshire House, Reading

Naswell Care Ltd, Gloucester

Achieve Together, Sheringham House, Gravesend

Select Lifestyles Ltd, 512-514 Stratford Road, Solihull (Targeted inspection, not re-rated)

Mr Manmohun Ramnial, Bafford House, Cheltenham

Closed down/archived

Autism Anglia, Lambert House, Norwich (12 December 2022)

Rated inadequate in November 2022

Allag Care Ltd, Gwendolen Road Care Home, Leicester

David Adeolu Adekola, Wurel House, Kent (Targeted inspection, not re-rated)

Spring Healthcare Ltd, Bolton

SMS Care Ltd, Dixon House, Blackburn

Community Care Worker Ltd, Stoke on Trent (Targeted inspection, not re-rated)

Cera Homecare Ltd, Manchester Services Ltd, Manchester

Options Autism, Malvern View, Hanley Castle, Worcestershire (Targeted inspection, not re-rated)

Sanctuary Life Care Ltd, Coventry

Re-enabled Support, Cheshire

Virtue Care Ltd, 42 Alexandra Road, Farnborough

Autism Anglia, Lambert House, Norwich (Closed down Dec 2022)

Eldercroft Care Home Ltd, The Hollies, Westcliff on Sea

Heathcotes Care Ltd, Heathcotes Yorkshire Supported Living Office, York

K Jones and R Brown, Avalon Care Home, Southport 

Achieve Support, Rosebank Lodge, Mitcham

UK Healthcare Ltd, Forge House Services Limited, Cullompton

Achieve Support, Inglewood House, Camberley

Horizon Homecare (Southern) Ltd, Poole

Linkage Community Trust, The Phoenix, Lincoln

Closed down/archived

Spectrum (Devon and Cornwall Autistic Community Trust), Carrick, Truro (22 November 2022)

Spectrum (Devon and Cornwall Autistic Community Trust), Rose House, Redruth (22 November 2022)

Spectrum (Devon and Cornwall Autistic Community Trust), Heightlea, Truro (22 November 2022)

Spectrum (Devon and Cornwall Autistic Community Trust), High View, Truro (22 November 2022)

Spectrum (Devon and Cornwall Autistic Community Trust), Silverdale, Redruth (22 November 2022)

Spectrum (Devon and Cornwall Autistic Community Trust), St Erme, Truro (17 November 2022)

Spectrum (Devon and Cornwall Autistic Community Trust), Trelawney House, Helston (17 November 2022)

Autism Anglia, Lambert House, Norwich (17 November 2022)

Rated inadequate in September and October 2022

Achieve Together, Leopold Muller Home, Bath (Closed down Jan 2023)

Fen Homecare, Cambridgeshire

Canterbury Oast Trust

Bradbury House Ltd, The Grange, Wells

Lifeways Alexandra Park, Northumberland

Community Care Worker Ltd, Stoke on Trent

Lifeways Community Care, Warwickshire and Coventry

Lifeways Community Care, Halifax

Centurion Healthcare Ltd, 69 Chartridge Road, Chesham

Select Lifestyles Ltd, 512-514 Stratford Road, Solihull

Avalon Care Home, Merseyside

Blue Sky Care Ltd, Richmond Lodge, Nottingham

Malvern House, Morecambe

Chestnuts (Arnesby) Limited, Queens Park Care Home, Leicester

Beechcare, New Romney, Kent

Blue Star Care Ltd Venetia House, Leicester

Windsar Care Ltd, Salt Hill Care Centre, Slough

Aston Care, Downshire House, Reading

Aston Care, Hill View, Swindon

St Bennett’s Care Home, Leicester

Community Integrated Care, Sewells, Welwyn Garden City

Achievers Care Solutions Ltd, Stratford

Watford and District Mencap Society, Hillside, Oxhey

Priory Hospital, East Midlands

Spectrum (Devon and Cornwall Autistic Community Trust), Carrick, Truro

Spectrum (Devon and Cornwall Autistic Community Trust), Heightlea, Truro

Spectrum (Devon and Cornwall Autistic Community Trust), Silverdale, Redruth

Spectrum (Devon and Cornwall Autistic Community Trust), St Erme, Truro (Archived November 2022)

Spectrum (Devon and Cornwall Autistic Community Trust), Trelawney House, Helston

Closed down/archived

Burlington Care and Support Services, Burlington House, Torquay (3 October 2022)

Rated inadequate in August 2022

St Elizabeth’s, Domiciliary Care Agency, Much Hadham

St Elizabeth’s, Care Home with Nursing, Much Hadham

MNP, Sandgate Manor, Folkestone

Aston Care, Glebe Villa, Bristol

Rhodsac Community Living, Manswick Care Home, Mansfield

Achieve Support, 57 Bury Road, Gosport

Hawksyard Priory Nursing Home, Rugeley, Staffordshire

ASC Healthcare Ltd, Breightmet Centre for Autism, Bolton

Jeesal, Treehaven Rants, Cromer

Virtue Care Ltd, 42 Alexandra Road, Farnborough

WhiteHorse Care, Brownhills, Walsall

Sequence Care, Crossbrook Court, Cheshunt (which appears to have changed it’s name to Liaise London since then, the fourth new name in its existence according to the Companies House record)

Achieve Support, Rosebank Lodge, Mitcham

Closed down/archived

Affinity Trust Specialist Support Division North (9 August 2022)

Mr Adrian Lyttle, Sutton Coldfield (1 August 2022)

Rated inadequate in July 2022

Leonard Cheshire, Agate House, Ampthill, Bedford

Options Autism, Malvern View, Hanley Castle, Worcestershire

RGCare Ltd, Cherry Tree, Hornchurch, Essex

Sequence Care Ltd, St James Mews, Dartford (now changed it’s name to Liaise London, see note above)

Gian Healthcare Ltd, 14 Thornholme Close, Manchester

Destiny Care Support, Crowhurst Care Home, Battle

Continuity Healthcare Services Private Ltd, Nuneaton

Profad Care Agency Limited, Derby

Burlington Care and Support Services, Burlington House, Torquay (since been closed down)

UK International Nursing Agency Limited Dom Care, Radlett

Centurion Healthcare Ltd, Penley Grange, Buckinghamshire

Spectrum (Devon and Cornwall Autistic Community Trust), St Erme, Truro

Achieve Together, Tamarisk House, Norwich

Bradbury House Ltd, The Grange, Wells, Somerset

Mr and Mrs J Boodia, Gables Care Home, Woking

Canterbury Oast Trust

Chestnuts Ltd, Queens Park Care Home, Leicester

My Homecare, Reading

Closed down/archived

Home Farm Trust Limited, Rowde, Devizes (26 July 2022)

Mr Adrian Lyttle, Sutton Coldfield (26 July 2022 and 29 June report removed from CQC website)

Jeesal, Vicarage Road, Cromer (26 July 2022)

Selective reports rated inadequate in June 2022

Mr Adrian Lyttle, Sutton Coldfield (report 29 June 2022, since been closed down)

Royal Mencap, 22 Lamberts (Daisy), Thetford

Royal Mencap, 6 Lamberts (Foxglove), Thetford

David Adeolu Adekola, Wurel House, Sittingbourne, Kent

Precious Homes, St Albans, Hertfordshire

Enham Trust Care Home Services, Andover

Bradbury House Ltd, Cypress Lodge, Bristol (also inspected not rated in August 2022)

Affinity Trust Specialist Support Division North (since closed down)

Bricket Wood Care Ltd, St Albans

Elysium Healthcare, WoodHouse Independent Hospital, Cheadle (since renamed Moorlands Neurological Centre)

Jeesal, Vicarage Road, Cromer (since closed down)

Closed down/archived

Paramount Care, Gateshead Limited (30 June 2022)