The Big School Lottery

This year I’ve been working on keeping a work-life balance so haven’t been working this weekend, instead I’ve been blogging, tweeting, cooking and generally chilling out. Part of that chill out has involved catching up on television that I recorded months ago, including The Big School Lottery, a BBC documentary in three parts about Birmingham Education […]

What is service design?

I’ve been playing around with the idea of writing this post for a while, well I guess on and off for about a year! What started as a wish to understand more has, if I’m really honest, progressed into a minor irritation at the lack of clarity and then just before Christmas I had a […]

CommonWEALTH perspective

This year the Commonwealth Games are being held in India, in fact they are due to start in just under 10 days. You can visit the XIX Commonwealth Games 2010 Delhi website here. There has been lots of media coverage this week, which you would think was a good thing….except it has nearly all been ridiculously […]

Cancer and Cake

The other week I sat down to watch The Bucket List, I didn’t really know much about it, except that it was a comedy and that Morgan Freeman and Jack Nicholson starred in it. In a nutshell, for anyone who hasn’t seen it, it’s about two terminally ill cancer patients and their quest to achieve […]

Change is a coming

“The rate of change in the business world is not going to slow down anytime soon. If anything, competition in most industries will probably speed up over the next few decades. Enterprises everywhere will be presented with even more terrible hazards and wonderful opportunities, driven by the globalization of the economy along with related technological […]

Support a Royal

Unusual request this one but couldn’t resist supporting it. Those of you who have visited these pages before will know how much respect I have for our service personnel and I’ve a special soft spot for bootnecks – I’ve spent many happy evenings hanging out socialising at Lympstone, have seen the training that Royal Marines […]

Exploring London

I’m officially on holiday and am heading into London town to see what or who I can find to entertain myself! Am feeling much calmer than yesterday and far less angsty about the possibility that I’ll not get away on holiday; I’ve always believed that it is how you deal with situations in life that […]

Design personas

For a while now I’ve been following a few people on twitter who have one or two feet in the design camp (or at least I think they do). I’m thinking of @fergusbisset @rufflemuffin @redjotter @segelstrom and @niccombe for starters. I’m quite strict with myself on twitter and am determined to keep my following count […]

A grounding experience

Photo by Josef.Stuefer So yesterday, if all had gone according to plan, I’d have flown to Canada for a conference. Right now those that made it (teams from Australia, Canada and Americe) will be getting up and ready for the day, I’ve spent the morning clearing an email backlog and am about to go and find […]

Best made plans

The best laid schemes o’ mice and men Gang aft a-gley; And leave us naught but grief and pain for promised joy As I type this I should be relaxing on a train winging its way to London to spend the night with friends before jumping on a tube up to Heathrow and checking in […]