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Troublemakers or changemakers?

15 Sep 2013 - 8 Comments

A couple weeks ago I stumbled across this tweet from @JaneMCummings that shows @HelenBevan speaking at a conference, although I couldn’t tell you which one because her hand covers the hashtag! I missed the conference title, the detail and the context, but the image stuck with me and I kept coming back to it. The […]

Celebrate what you want to see more of in life! #BestbyWM

31 Jul 2013 - 2 Comments

This pithy maxim was recently featured in the introduction of a blog post from the wonderful Dan Slee following the launch event of Best by West Midlands. The Best by West Midlands White Paper is available for download or you can visit their microsite. Commissioned by Improvement and Efficiency West Midlands (IEWM) and produced by comms2point0 the […]

Any innovative uses of Direct Payments for Carers?

22 Jul 2013 - 1 Comment

Context I’ve been following the work of the Social Care Evidence in Practice project at LSE for some time now. Established with a focus of getting researchers and practitioners to work closer together, to break down barriers and explore how each other’s roles are complimentary to the work, recently they have agreed to fund a […]

Social Care Curry Club

22 Jul 2013 - 2 Comments

The idea A month or so ago Matt Bowsher contacted me with what has proved to be a great idea. He was thinking of arranging a get together for people working in social care, to have curry and chat work, in an unapologetic way! Social care isn’t the sexiest of topics, it’s not like saying […]

What’s the worst that can happen?

04 Jun 2013 - 1 Comment

Last weekend I found myself at the top of Narvikfjellet admiring the view when the weather closed in. Having travelled the 656metres up by cable car it was deemed too windy to travel back down and keen to avoid the walk down the side of the mountain in rubbish weather (dressed as tourists with inappropriate […]

Practice makes perfect: Building better understanding between frontline practice and social care research

02 Jun 2013 - 2 Comments

Last month I had the pleasure of chairing a workshop session at Community Care Live 2013 #cclive13. Aimed at social care practitioners, this event included an exhibition alongside a two day conference programme. Our session focused on the role of evidence in practice and discussed how busy practitioners can learn what works well elsewhere in […]

Positive giving

18 May 2013 - 5 Comments

I’m going to start this post with a disclaimer! I don’t know an awful lot about fundraising, or charitable giving so I’m not offering this post as some sort of expert advice. I am however interested in the potential of social media to share messages or build a narrative, and thought I’d share my personal […]

How to handle disgruntled customers – Ollie style

06 Mar 2013 - 2 Comments

Last night I reached my tolerance of the First Great Western website’s new booking system and fired out a despondent tweet venting my frustration. You can read more about the concerns I have with this new system and the apparent lack of user testing (because I refuse to believe that anyone did test it) on […]

Twitter etiquette MT – the responses

03 Mar 2013 - No Comments

Earlier today I posted a blog post about modified tweets, MTs. What followed surprised me no end, there was a really engaging conversation on Twitter. Lots of people agreeing, disagreeing, asking for more information, offering alternative views. I’ve done by best to capture the thoughts that people offered and group them according to themes: How […]

Twitter etiquette – modify this? #MT

02 Mar 2013 - 6 Comments

I’ve been blogging recently on this site about social media and how it can support engagement if done well. This morning I posted a slightly ranty tweet that went as follows: This wasn’t particularly subtle, it wasn’t meant to be. It also wasn’t actually directly at one individual in their own right, but a small […]

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